Baseline Racquets respects your privacy and will protect your information as per the POPI ACT (2021) Legislations.

How we collect & use your information:

  • By making use of our services, you give us consent to collect and use your information in certain situations.
  • When communicating with Baseline Racquets you provide personal information such as your name, email address, delivery address, mobile number, credit or debit card number and expiry date so that the order can be processed and the items can be delivered to you.
  • If you contact Baseline Racquets via phone we may monitor or record your calls and store details of the phone number.
  • If you enter into a competition or take part in a promotion we may collect the following details from you, name and surname, email address, mobile number and any other relevant information.
  • When payments are made to us, it may be that you provide us with your debit or credit card details or bank account number. Your confidential financial information will only be used by Baseline Racquets for the purpose for which it was given to us.
  • Should you register online on our website we will collect certain information to create a profile for you in order to tailor your shopping experience.
  • You have the right under the POPI ACT to amend or change the information provided at any point through your profile.

We will not without your consent use your personal information for any purposes other than the below:

  • When ordering and delivering of items.
  • When contacting you about promotional items, competitions, special offers etc. (unless you have opted out of such services).
  • When monitoring your browsing habits, or tracking sales on the website.
  • When contacting you via telephone, email or SMS, regarding customer benefits or use of our services. (unless you have opted out of such services).
  • When recovering any debt you may owe to Baseline Racquets.

The personal information we collect will be treated as confidential and will not be shared with any third party. Personal information will only be given to third parties if we are required to do so by law.

As per the POPI ACT you have the right to opt out or amend your preferences at anytime. 

Baseline Racquets reserves the right to amend this policy from time to time as legally needed. We suggest that you review this policy every time you visit our website.

To view our full POPI Act documentation download the below PDF