Baseline Racquets respects your privacy and will protect your information with reasonable measures.

How we collect & use your information:

  • By making use of our services, you give us consent to collect and use your information in certain situations.
  • When communicating with Baseline Racquets you provide personal information such as your name, email address, delivery address, mobile number, credit or debit card number and expiry date so that the order can be processed and the items can be delivered to you.
  • If you contact Baseline Racquets via phone we may monitor or record your calls and store details of the phone number.
  • If you enter into a competition or take part in a promotion we may collect the following details from you, name and surname, email address, mobile number and any other relevant information.
  • When payments are made to us, it may be that you provide us with your debit or credit card details or bank account number. Your confidential financial information will only be used by Baseline Racquets for the purpose for which it was given to us.
  • Should you register online on our website we will collect certain information to create a profile for you.
  • Should your personal information change please inform us so that necessary changes can be made with your updated details.

We will not without your consent use your personal information for any purposes other than the below:

  • When ordering and delivering of items.
  • When contacting you about promotional items, competitions, special offers etc. (unless you have opted out of such services).
  • When monitoring your browsing habits, or tracking sales on the website.
  • When contacting you via telephone, email or SMS, regarding customer benefits or use of our services.
  • When recovering any debt you may owe to Baseline Racquets.

The personal information we collect will be treated as confidential and will not be shared with any third party unless you give us consent to do so.

Personal information will only be given to third parties if we are required to do so by law.

Baseline Racquets reserves the right to may amend this policy from time to time. We suggest that you review this policy every time you visit our website.